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Local Authorities & Housing Associations across the UK.

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Hemel Hempstead Hertfordshire HP2 7TG

Delivering for L&Q with IPGUARD® 4G/IP/GSM Video Entry

November 13, 2025
Case Studies, IP Guard
2 min read

Delivering for L&Q with IPGUARD® 4G/IP/GSM Video Entry

Project Overview

Client: L&Q Housing Association
System: IPGUARD® Smart Visitor Door Entry & BATICONNECT® Cloud Management
Objective: A cost-effective and low-disruption upgrade to the existing hardwired system while retaining video entry functionality

The Challenge

L&Q sought a modern, cost-efficient upgrade to replace an ageing hardwired video entry system. The key goals were:

  • Minimal disruption to residents
  • Reduced maintenance costs
  • Continued delivery of high-quality video calls

The Solution

The solution was IPGUARD® 4G/IP/GSM Smart Visitor Door Entry, which removes the need for expensive wiring, on-site maintenance, and equipment within each flat.

This system, combined with the BATICONNECT® Cloud Portal, gives housing associations complete remote control and visibility — from anywhere, at any time.

Benefits of IPGUARD® Technology

  • No in-flat equipment required
  • No complex wiring or cabling
  • Faster, more cost-effective installation
  • Long-term reliability with minimal maintenance
  • Full cloud-based management control

Remote, Real-Time Management

Through BATICONNECT®, managers can:

  • Program all systems, panels, and credentials remotely
  • Access real-time system updates
  • Send SMS/email alerts for forced doors or system faults
  • Communicate directly with residents via text message
  • Manage multiple sites from a single, secure portal

The result is a future-proofed, low-maintenance solution providing enhanced security and convenience for residents — at a fraction of traditional system costs.

L&Q Case Study Highlights

Hollister House

  • 16 dwellings
  • 6 IPGUARD® video entry panels
  • 1 proximity reader securing a bin store
  • Fully managed on the secure BATICONNECT® Cloud

Ibex

  • Over 110 dwellings
  • 1 IPGUARD® video entry panel
  • 4 proximity reader doors

Rosing

  • Over 80 dwellings
  • 2 IPGUARD® video entry panels
  • 6 proximity reader doors

Advanced Security with Mifare Technology

Security is the most important requirement of any access control system.
All proximity keyfobs and radio transmitters use Mifare Technology to ensure anti-clone protection.

Key Features:

  • Each KCP8000 proximity keyfob is laser-engraved with a unique 10-digit ID number
  • Each TEL868 radio transmitter for motorists also carries a unique engraved ID
  • Prevents duplication and unauthorised access

Flexible Multi-Manager Control

BATICONNECT® Cloud allows site owners and managers to:

  • Set programming authorisation levels (e.g., Management, Service, Concierge)
  • Transfer control between contractors or management teams easily
  • Define access rights per user, door, or gate
  • Set time-based access windows (e.g., Monday–Friday, 8am–8pm)
  • Manage all systems without any software — everything runs through the cloud

The Result

L&Q residents now enjoy a modern, reliable, and secure entry system with minimal disruption, while management teams benefit from a powerful, cloud-based control platform that streamlines maintenance and communication.

 Address: Unit DC4, Prologis Park, Eastman Way, Hemel Hempstead, HP2 7DU
 Phone: 08000 156496
 Email: sales@ipdoorentry.co.uk
 Website: www.ipdoorentry.co.uk

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