A cost-effective, convenient and secure solution for
Local Authorities & Housing Associations across the UK.

  +44 8000 156496  The Maylands Building Maylands Avenue
Hemel Hempstead Hertfordshire HP2 7TG

Grand Union, Canal Street, L & Q

August 8, 2023
Case Studies, IP Guard
2 min read

Candle Street, Harford Street, London E1 – L&Q Estate Upgrade to IPGUARD®

Project Overview

Client: London & Quadrant (L&Q)
Location: Candle Street, Harford Street, London E1
Scope: 38 panels, 7 blocks, 490 flats

L&Q required a secure and modern upgrade to their existing visitor door entry system. The decision was made to replace outdated systems with IPGUARD® 4G/IP/GSM Smart Visitor Video Entry and BATICONNECT Cloud Management, ensuring residents benefit from the latest in safety and convenience.

Why Security Comes First

Security is the most important requirement of any access control system.

  • Anti-Clone Protection:

    • Every proximity key (KCP8000) has a unique 10-digit engraved ID.

    • Keys and radio transmitters for vehicle gates cannot be copied.

    • Prevents unauthorised access via cloned keys.

Result: Residents are safer and confident in their building security.

Residents Love IPGUARD®

The old system had reached the end of its life. L&Q needed a quick and secure upgrade that was fit for purpose.

Key benefits of the upgrade:

  • The entire site of 490 flats was upgraded in just 3 weeks.

  • Each block is completed within 3 days (never left unsecured).

  • No cabling into flats.

  • No video monitors or riser equipment to maintain.

  • Residents use their own smartphones, tablets, iPads, and Android devices for live video access.

Now that’s IPGUARD® Smart Technology.

Features for Visitors & Residents

  • HD quality images with zoom & full screen

  • Hands-free or private calls

  • Call logs with images (missed calls, access granted/denied, time/date)

  • Preview feature shows visitor location before answering

  • Open doors or gates remotely from any device

Compatible Devices: iOS & Android (available via Google Play and App Store).

Easy for Management

L&Q staff can monitor and control access across the estate 24/7/365 via the BATICONNECT Cloud platform:

  • Remote programming & monitoring

  • Unlimited user settings and permission levels

  • No software or additional hardware required

  • Full event logs with time, date, resident details, and location

Roles include:

  • Administrator (total rights)

  • Management company (multi-site authorisation)

  • Caretaker (keys, codes, numbers)

Technical Installation Highlights

  • 38 IPGUARD® panels installed

  • 53 secondary proximity doors

  • 4 vehicle gate radio receivers

  • Original back boxes reused to minimise disruption and cost

Summary of Benefits

  • Fast, secure installation with minimal resident disruption

  • Smartphone-based video entry, removing the need for in-flat devices

  • Enhanced security with anti-clone key protection

  • Full cloud management and event logging

  • Convenient, flexible communication for residents and management

📍 Address: Unit DC4, Prologis Park, Eastman Way, Hemel Hempstead, HP2 7DU
📞 Phone: 08000 156496
📧 Email: sales@ipdoorentry.co.uk
🌐 Website: www.ipdoorentry.co.uk

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