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London Borough of Newham – IPGUARD® Mini Plus 4G/IP/GSM Case Study

February 21, 2026
Case Studies, IP Noticeboard
3 min read

London Borough of Newham – IPGUARD® Mini Plus 4G/IP/GSM Case Study

Project Overview: Council-Wide Rollout

Client: London Borough of Newham
System Installed: IPGUARD® Mini Plus 4G/IP/GSM Smart Visitor Door Entry & Access Control
Technology Platform: BATICONNECT® Cloud Management

Transforming Resident Access and Security

IP Door Entry Ltd are at the forefront of the Smart Visitor Door Entry revolution, working with local authorities, housing associations, and property management companies to modernise outdated hardwired door entry systems.

The London Borough of Newham partnered with IP Door Entry to upgrade their legacy systems to IPGUARD® Smart 4G/IP/GSM technology, providing residents with a secure, flexible, and cost-effective solution.

“I have from the outset been very impressed at the ease of use and versatility of the CLOUD system. The changes made are immediate, and the reporting tool is exceptionally useful within tenancy management. IP Door Entry’s support and advice is to be commended.”
— Lario Solomons, Resident Services Officer, Client Relations, London Borough of Newham

The Challenge

The existing door entry infrastructure across several properties had become outdated, unreliable, and costly to maintain.
Traditional systems required access to residents’ flats for maintenance, proprietary equipment, and cabling — all of which increased cost and disruption.

Additionally, ensuring compliance with Equality Act (DDA) standards and maintaining consistency across multiple properties were key priorities.

The Solution

The chosen solution was IPGUARD® Mini Plus 4G/IP/GSM — a fully cloud-managed, no-cabling system that eliminates the need for proprietary in-flat equipment.

With BATICONNECT® Cloud, all system management, programming, and monitoring are handled remotely in real time.
No access to flats is required — ensuring a smooth installation process and full compliance with health and safety (including COVID restrictions).

Key Benefits:

  • No cabling to individual flats
  • No proprietary hardware to install or maintain
  • Fully cloud-based management and programming
  • Remote access control and real-time updates
  • Zero resident disruption during installation

Residents can respond to visitors directly from their own devices — whether smartphones, tablets, iPads, or landlines.

Results & Feedback

The London Borough of Newham achieved:

  • Enhanced resident security and peace of mind
  • Full Equality Act compliance
  • Total remote management control via the cloud
  • Long-term cost savings and consistency across all sites
  • A future-proof, scalable solution

“Our experience of the IPGUARD & BATICONNECT solution has been very positive. The solution is easy to use, cost-effective, and the cloud-based portal keeps management hassle-free and in control.”
— Sam Basset, Principal Building Surveyor & Works Commissioning, London Borough of Newham

“I feel secure having the IPGUARD door entry and access control system installed on my property.”
— Resident, London Borough of Newham

Interactive Noticeboard Integration

The IPGUARD Interactive Noticeboard is another key component of this project — designed to improve communication and engagement between management and residents.

Features & Benefits:

  • Manage and update content remotely in real-time
  • Interactive display with communication tools and weather widgets
  • Upload videos, notices, and useful information via CLOUD portal
  • Supports PDF, PNG, and JPEG file formats
  • Robust and vandal-resistant (IK08 rated)
  • Available in 21” and 43” sizes for interior or exterior use
  • Up to 20 pages per noticeboard
  • Includes customisable templates and an open API for bespoke development

This digital solution replaces traditional paper notices with a modern, dynamic display that saves time and cost while keeping residents informed and connected.

Security and Access Control

Each KCP8000 Proximity Keyfob and TEL868 Radio Transmitter is engraved with a unique 10-digit ID number, ensuring anti-clone protection and full traceability.

The BATICONNECT® Cloud Platform enables 24/7/365 management with:

  • Remote programming without software
  • Real-time system updates
  • Event logs (date, time, resident details, and results)
  • SMS/Email alerts for forced doors or system faults
  • Direct messaging to residents via BATICONNECT’s SMS service

Conclusion

The London Borough of Newham has achieved a complete digital transformation of its access control and visitor entry systems through IPGUARD® and BATICONNECT®.

The result is a future-ready, efficient, and secure solution that enhances resident satisfaction while reducing ongoing maintenance and management costs.

 Address: Unit DC4, Prologis Park, Eastman Way, Hemel Hempstead, HP2 7DU
 Phone: 08000 156496
 Email: sales@ipdoorentry.co.uk
 Website: www.ipdoorentry.co.uk

 

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